Refund Policy

Cancellation and paid access

Paddle acts as merchant of record for AnswerProbe purchases. You may cancel a subscription before its next renewal to stop future charges. Cancellation does not automatically refund the current paid period, and access normally continues until that period ends.

Refund eligibility is determined under Paddle's refund policy, Paddle's buyer terms and any mandatory consumer rights. Nothing here limits non-waivable rights for services that are faulty, misdescribed or otherwise protected by law.

Requesting a refund

Use the receipt or subscription-management link sent by Paddle, visit Paddle buyer support, or email support@answerprobe.com. Include the account email and transaction reference, but never send full card details. Approved refunds return through Paddle to the original payment method where possible, and refunded access may end.

Billing problems

Report duplicate, unauthorized or incorrect charges promptly so they can be investigated with Paddle. Refund timing after approval depends on the payment method and financial institution.

Operator and contact

AnswerProbe is operated by Muhammad Awais, sole trader, Pakistan. Email support@answerprobe.com for help.